Your privacy matters to us at x789. This Privacy Policy explains what personal information we collect from Pakistani players, how we use and protect it, who we may share it with, and what rights you hold over your own data. Please read it alongside our Terms & Conditions before using the platform.
Six core privacy commitments that define how x789 handles the personal information of every Pakistani player on the platform.
All data transmitted between your device and x789 servers is protected by SSL/TLS encryption. Your personal details, PKR transaction data, and login credentials are never transmitted in plaintext over the network.
x789 stores personal data on access-controlled, encrypted servers. Only authorised personnel with a verified operational need are permitted to access player records. Access logs are maintained and audited regularly.
x789 does not sell, rent, or trade your personal information to third-party marketers. Data shared with third parties is limited strictly to what is necessary for platform operations, payment processing, and legal compliance.
Registered x789 players can request access to, correction of, or deletion of their personal data at any time by contacting support. x789 will action verified data requests within a reasonable timeframe consistent with applicable law.
Identity documents submitted for KYC verification — including CNIC copies and bank account screenshots — are handled under strict access controls and retained only for the period required by our compliance obligations.
x789 will only send you promotional communications if you have opted in to receive them. You can withdraw marketing consent at any time by updating your account preferences or contacting support at [email protected].
x789 is an online casino and sports betting platform operated at x789.bet, providing casino games, live dealer tables, slot titles, and sports betting markets — including PSL cricket, international cricket, football, and other sports — to registered players. All platform services are provided in Pakistani Rupees (PKR) and are tailored for Pakistani players.
For the purposes of this Privacy Policy, "x789," "we," "us," and "our" refer to the operating entity behind the x789 platform. "You" and "your" refer to any natural person who accesses, registers on, or interacts with x789, whether as a registered player or an anonymous site visitor.
Data Controller: x789 acts as the data controller for all personal information collected through the x789.bet platform. Questions about this Privacy Policy can be directed to [email protected].
When you register, verify your identity, make deposits or withdrawals, or contact x789 support, you voluntarily provide personal information including:
When you access x789, certain technical and behavioural data is collected automatically by our platform systems:
x789 may receive information about you from third-party service providers in the following circumstances:
x789 uses the personal data we hold about you for the following purposes:
| Purpose | Data Used |
|---|---|
| Account registration and management | Name, email, date of birth, contact details |
| Identity and age verification (KYC) | CNIC, passport, proof of address, date of birth |
| Processing PKR deposits and withdrawals | Payment method details, transaction history |
| Delivering casino and sports betting services | Account data, play history, bet records |
| Customer support and dispute resolution | Account data, support correspondence, transaction records |
| Fraud prevention and security monitoring | IP address, device data, transaction patterns |
| Responsible gaming compliance | Play history, deposit patterns, self-exclusion status |
| Marketing communications (opt-in only) | Email address, platform preferences |
| Legal and regulatory compliance | All categories as required by applicable obligations |
x789 will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent or as otherwise permitted by applicable law.
x789 processes your personal data on the following legal grounds:
x789 uses cookies and similar tracking technologies to operate and improve the platform. The categories of cookies in use are:
You can control non-essential cookies through the cookie preference centre accessible from the x789 platform footer. You may also adjust cookie settings directly in your browser. Disabling certain cookies may affect your ability to use some x789 features fully.
x789 does not use cookies to track your activity on third-party websites unrelated to the x789 platform.
x789 does not sell, rent, or trade your personal data. We share personal information only with the following categories of third parties and only to the extent strictly necessary:
All third-party service providers engaged by x789 are required to maintain appropriate data protection standards and are prohibited from using your personal data for their own independent marketing or commercial purposes.
x789 operates under an international online gaming framework, and some of your personal data may be processed on servers located outside Pakistan. Where personal data is transferred internationally, x789 takes reasonable steps to ensure that the receiving jurisdiction and service provider maintain data protection standards that are substantially equivalent to the protections described in this Privacy Policy.
By registering and using x789, you acknowledge and consent to your personal data being processed in accordance with this policy, including in jurisdictions outside Pakistan where x789's operational and compliance infrastructure is located.
x789 retains your personal data for as long as necessary to fulfil the purposes for which it was collected, subject to any longer retention periods required by applicable law or regulatory obligations. The following general retention periods apply:
When personal data is no longer required and no legal retention obligation applies, x789 will securely delete or anonymise it in a manner that prevents reconstruction of the original information.
As an x789 player, you hold the following rights with respect to your personal data. To exercise any of these rights, contact our support team at [email protected] with your account details and a clear description of your request.
You may request a copy of the personal data x789 holds about you. We will provide this within a reasonable timeframe following identity verification.
If any personal data x789 holds about you is inaccurate or incomplete, you have the right to request that it be corrected without undue delay.
You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to x789's legal retention obligations.
In certain circumstances you may request that x789 restricts the processing of your data — for example, while a rectification request is being assessed.
Where processing is based on your consent or on a contract, you may request that x789 provides your personal data in a structured, commonly used, machine-readable format.
You have the right to object to processing carried out on the basis of x789's legitimate interests, including profiling for marketing purposes, at any time and without penalty.
x789 is strictly an adults-only platform. The minimum age requirement for all x789 services is 21 years. x789 does not knowingly collect personal data from any person under the age of 21. If you are a parent or guardian and believe that a minor has registered on x789 or submitted personal information to the platform, please contact us immediately at [email protected].
Upon receiving a verified report of an underage registration, x789 will immediately suspend the relevant account, delete associated personal data to the extent permitted by our legal obligations, and refund any real-money deposits made by the minor to the original payment method where possible.
21+ Commitment: x789 runs systematic age verification checks during registration and KYC review. We take the protection of minors seriously and operate a zero-tolerance policy toward underage access to our platform.
x789 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These include:
While x789 takes all reasonable steps to protect your data, no internet-based platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your x789 login credentials and for notifying us promptly if you suspect any unauthorised access to your account.
x789 reserves the right to update or revise this Privacy Policy at any time. When material changes are made, we will notify registered players via the email address associated with their x789 account and will display a prominent notice on the platform. The revised policy will take effect from the date indicated at the top of this document.
We encourage you to review this Privacy Policy periodically to stay informed about how x789 handles your personal data. Continued use of the x789 platform following any published update constitutes your acknowledgement of the revised policy.
If you have any questions about this Privacy Policy, wish to exercise your data rights, or want to raise a privacy-related concern, please contact the x789 support team through the following channels:
If you are not satisfied with x789's response to a privacy complaint, you have the right to escalate the matter to the relevant data protection or regulatory authority applicable in your jurisdiction. x789 will cooperate fully with any such authority in the resolution of complaints.